As the world becomes more and more digitally focused, the need for social media managers is on the rise. With billions of people around the world using social media platforms every day, businesses have recognized the need for a dedicated professional to manage their online presence. But what does a social media manager do exactly? Great question!
What does a social media manager do?
In essence, they are responsible for overseeing a company’s social media accounts. This can include platforms like Facebook, Twitter, Instagram, LinkedIn, and more. Their services might include things like curating content, engaging with followers, and analyzing metrics to ensure that the company’s social media presence is effective.
One of the most important roles is creating content. This can include everything from writing copy for posts to creating graphics and videos. They may also be responsible for developing a content calendar, which outlines when and where content will be posted.
Engage with followers
In addition to creating content, a SMM must also engage with followers. This can include responding to comments and messages, addressing customer concerns, and fostering a sense of community among followers. By engaging with followers, social media managers help business owners grow their audience and build a sense of trust and loyalty as well!
Another key responsibility of a social media manager is analyzing metrics. This includes tracking engagement rates, monitoring follower growth, etc. By analyzing metrics, a social media manager can identify what’s working and what’s not, and make adjustments to improve their client’s social media presence.
Social Media Management Skills for Success
To be a successful social media manager, here are just a few skills that will come in handy and set you up for success:
- Strong communication skills: Having the ability to communicate with your clients as well as create content that communicates your client’s marketing message effectively.
- Creativity: Creating engaging content requires a creative mind and the ability to think outside the box.
- Knowledge of social media platforms: A social media manager must have a deep understanding of the various platforms they will be managing. This includes the best practices for each.
- Customer service skills: Responding to your client’s needs and concerns is an important part of owning a social media management business.
Ready to launch your Social Media management business?
In conclusion, a social media manager is responsible for managing a client’s social media presence. This includes creating content, engaging with followers, analyzing metrics, and more. If you are looking to start your social media management business, be sure to grab my FREE Social Media Management Starter Kit and take the first step toward getting your business started!